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"CHANGING THE WAY THE WORLD SEES YOU"

Hawke Multimedia

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For Technical Support Contact HawkeTechSup@gmail.com
For Emergency Support Call: (855) 636-0093

CUSTOMER SERVICES AND SUPPORT STATEMENT

I promise to view our relationship as a partnership that I am blessed to be a part of. Your success is my success and therefore I will strive to see exceptional results from the work I perform for you long before you do.

I promise to attempt to always understand your unique needs and expectations and never to treat you like just another client.

I promise to provide efficient, friendly and helpful service.  This includes listening to your suggestions and comments in order to exceed your expectations.

I promise to listen to your suggestions as to how I might provide better customer service as an individual and a company.

TECHNICAL SUPPORT POLICY

As a client of Hawke Multimedia you will receive continued technical support on your site for the duration of its lifetime. Most Hawke Multimedia sites are subject to renewal every ONE year.

 

Technical Support Covers:

  • Questions and Concerns

  • How-To Questions and Support

  • New Integrations and Connections to new services

  • General website maintenance and updates to:

    • Search Engine Keywords

    • Contact Information such as;

      • Addresses

      • Emails

      • Phone Numbers

  • Reoccuring assessments upon request of current site due to client changes

  • Other general technical support

 

You may contact us via email at hawketechsup@gmail.com

 

We will reply to tech support requests within 24-48 hours to begin assisting you.

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